Intuitive Technology Partners, Inc. > Technology Solutions > Unified Communication and Collaboration

Unified Communication and Collaboration

Technology for the delivery of voice services has advanced and changed considerably over the last decade. No longer is voice a simple solution that is delivered statically. Instead, voice solutions are delivered across multiple applications supporting multiple technologies. To that end ITP has the expertise to design, configure, and support complex voice solutions from a standard PBX deployment to a complex contact center with thousands of call center agents.

Our voice engineers have unmatched experience when planning, designing, installing, and supporting voice and contact center solutions for both legacy and emerging technologies. Our team consists of a mix of Network Engineers, Technology experts and Architects that can take the technical lead for the most complex voice projects and initiatives. Our team can deliver a project from a concept stage to a fully operational and robust production ready voice solution.

Services Highlights

ITP’s unified communications and collaboration practice provides end to end solutions which include:

Enterprise Unified Communications Solution Design, Implementation and Migration
Enterprise TelePresence Solution Design, Implementation and Migration
Contact Center / Call Center Design, Implementation and Migration
SIP and Session Border Controller Design, Implementation and Migration
Multi-vendor PBX to VOIP Migration, Interoperability Testing and Implementation
Support for various voice applications i.e. Speech Recognition, Call Recording, Paging System, Unified Messaging etc.

Technologies

Unified Communications: Cisco, Avaya, Siemens, Shortel, Mitel, Genesys, Aspects
Network: Cisco, Arista, Juniper, HP, Dell, Extreme
Storage: EMC, NetApp, Hitachi, IBM, HP/3Par, Dell, Fusion-IO
Virtualization: VMware, Microsoft-HyperV, Redhat, Citrix
Security: Cisco, Juniper, Checkpoint, Palo Alto, Fortinet
OS: Microsoft, Linux, AIX, Solaris, HP-UX
Server: Cisco UCS, IBM, HP, Dell, eGenera, SUN
Patch Management: Altiris, Microsoft, ZENworks, Shavlik

Value Proposition

Architectural leadership in the UC technologies
ITP's best practices for deployment of UC products
Alliance with key product vendors
Early engagement in Solution Development with product vendors

Customer Benefits

ITP delivers UC solution within strict project budgets while meeting business goals
No need to hire and retain skilled in-house UC experts
No additional cost for keeping abreast with evolving UC technology
Risk mitigation during design and implementation
Around the clock pro-active expert level support at an affordable cost
Extension to customer's of in-house team

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Strategic Partnership

Technology

Cisco
Arista
Juniper
EMC²
Hitachi
Nimble
Nutanix
VCE
VMware
Microsoft
Palo Alto

Cloud / Data Center / Telco

BCM
HFN
CenturyLink / Savvis
Verizon
Equinix
TelX
io
INetU
AWS